The positive experience of our customers underlies their loyalty.
We value what makes our customers unique.
At the CRM department our aim is to offer our users new tools to create personalised,
proactive and predictive relations in the long term with their customers via the
marketing, sales and services departments.
We encourage commitment with the customer.
We offer personalised experiences to create a full customer journey focussing on the
contents and offers that most attract attention in the right place at the right time.
We analyse the past to predict the future.
We create proactive experiences with customers to determine which is the best interaction
in the context. We predict the level of commitment and the patterns and results expected
from each customer using internal and external data analysis.
Today, from here and tomorrow, from anywhere in the world.
We also offer our CRM via applications and platforms to manage relations with customers from any mobile device. Native integration with Office tools (collaborative solutions, including Microsoft SharePoint®, Microsoft Exchange Server and the components of Microsoft Lync™ Server Office 365) provide a framework from which user productivity evidently benefits. In short, we help our users to strengthen their relations with their customers, anytime, anywhere.
Your nearest centres
Sant Cugat del Vallés
Donostia San Sebastián